Cancellation policy

Subscription Policy

Store Status

After careful consideration, we have decided to close our store. It has been a pleasure serving you, and we are deeply grateful for the trust you have placed in our brand.

Please note that all active subscriptions have been cancelled, and we are truly sorry that we cannot continue shipping your orders out.

If you have any questions regarding a previous purchase, a subscription-related matter, billing, or your account, our support team is available to assist you.

1. Subscription Assistance

For assistance with any subscription-related inquiry, including cancellation requests or billing questions, please contact us using the information below. To help us assist you as quickly as possible, please include your full name and order number (if available).

2. Billing & Refunds

If you have a question regarding a previous charge or believe you were billed in error, please contact us before initiating a payment dispute. We will review your inquiry and work to resolve it as quickly as possible.

Refund requests are reviewed in accordance with our Refund Policy and the terms applicable to the original purchase.

3. Response Time

We strive to respond to all customer inquiries within 24 hours.

4. Contact Information

If you need further support, please reach out directly: